This Privacy Policy explains how Lens & Light handles personal data when you contact us, request event photography, or use the website. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.
You may have rights to know what data is held about you, ask for corrections, request deletion, object to certain processing, or limit processing in some cases. The availability of each right depends on the context, the legal basis used, and any retention duty that applies to the record in question.
To protect privacy, we may ask for enough information to verify your identity and understand your request. Once verified, we will assess the request and respond within the period required by applicable law, unless an extension is permitted. If we cannot fully comply, we will explain the reason where the law allows.
Inquiry records are retained for the period needed to manage communication and any related booking. Technical logs are kept only as long as needed for security and troubleshooting. If a booking proceeds, related records may be retained for contract administration, accounting, dispute handling, or legal compliance, after which they are deleted or anonymised where appropriate.
If we make a material change, we will update this page and may use a reasonable notice method where appropriate. The version in force is the one published on the site at the time of your visit or request.
Depending on how you contact Lens & Light, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, session details, and limited technical data such as server request metadata and browser or device information.
We receive personal data from contact forms, email, phone calls, and other direct communications. We also generate limited technical data when you browse the site or submit a form, including information needed for security, delivery, and basic site operation.
Confirmed cookie uses are limited to essential site operation and privacy preferences. We do not currently state that analytics or marketing cookies are active. Any cookie that is not essential should be treated as optional unless clearly identified otherwise in the site settings or notices.
We use cookies only where needed for site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may also clear stored preferences at any time. If you disable essential cookies, some parts of the site may not function correctly.
Data processing overview
We use personal data to answer inquiries, review event date and venue details, prepare a coverage plan and quote, confirm booking and access arrangements, provide event photography services, curate and edit selected images, deliver the private gallery, maintain website security, and keep records needed for administration and legal compliance.
We may share limited data with service providers that help us operate the website, manage communications, support technical delivery, or host the private gallery. These recipients are expected to use the data only for the assigned function and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, to respond to lawful requests, to protect our rights, or to address security, fraud, or misuse concerns. We may also share information where disclosure is necessary to perform a service you requested or to support a legal claim or defence.
Where GDPR applies, processing must have a lawful basis, be limited to specific purposes, and respect data minimisation, transparency, and security requirements. The information in this policy explains the main categories of processing carried out for inquiries, bookings, and delivery of edited galleries.
Where applicable, you may request access, correction, deletion, restriction, or objection, and you may ask for portability in appropriate cases. If consent is used for a specific processing activity, you may withdraw it for future processing. We may need to retain certain information where law, contract performance, or legitimate operational needs require it.
Use the contact details below for privacy questions, access requests, or other data-related concerns.
